Last Updated: 5/5/2026

Cielo Daily ("we," "our," or "us") respects your privacy and is committed to protecting your personal information with clarity and care. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website, engage with our content, or participate in our Cloud Nine Rewards Program.

By using our site, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you interact with Cielo Daily, we may collect the following:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)

Device & Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed and time spent on site
• Referring websites or links

Rewards & Account Information

If you join the Cloud Nine Rewards Program, we may collect:

• Account activity
• Points earned and redeemed
• Referral activity

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you (including email and SMS marketing, where consent is provided)
• Personalize your experience
• Improve our website, products, and services
• Administer the Cloud Nine Rewards Program
• Prevent fraud and maintain security

3. Marketing Communications

With your consent, we may send you thoughtful updates, product education, and offers via email and SMS. You may opt out at any time by following unsubscribe instructions or contacting us directly.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties to support our operations, including:

• Payment processors
• Shipping partners
• Marketing platforms (such as email and SMS providers)
• Analytics providers

These partners are required to handle your data securely and only for the purposes specified.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, understand site usage, and support marketing efforts. You can adjust your browser settings to refuse cookies, though some functionality may be affected.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion
• Opt out of marketing communications
• Limit certain data uses

To make a request, please contact us at the email below.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. While no system is completely secure, we are committed to maintaining a high standard of protection.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or would like to exercise your rights, please contact us at:

https://cielodaily.com/pages/contact